“The representative that came to give me an estimate was on time, clean and professional. He told me the repairs would be done the following week. On Wednesday of the next week, I happened to see their business card on my front porch-that was the first indication that the job had been completed. I still don’t know when they did it. I wish they would have contacted me on the day of the repairs to tell me exactly what they did and when. Otherwise, I am pleased.”